M88 ABOUT FAQ
Deposit
What is the minimum deposit amount? â‚ą100 for most methods. Claim your up to â‚ą1111 welcome bonus on your first deposit!
What are the deposit methods available? Use UPI, Paytm, Neteller, or bank cards with a minimum of â‚ą500. Deposits are instant!
Download App
Is the app download free? Yes, completely free. No hidden fees—get ₹21 welcome bonus upon installation.
How can I contact support if I face issues with the app or bonuses? You can contact online service anytime, also can send the email to feedback.
What happens if I don’t meet the bonus wagering requirements? Clarify consequences to manage expectations.
What bonuses come with app download? Claim â‚ą21 welcome bonus + 37% up to â‚ą5,777 on first deposit. Exclusive app perks!
What devices support the app download? Compatible with Android 5.0+ and iOS 12+. Check your device settings before downloading for smooth installation.
Why is the app not downloading? Check internet connection or storage space. Allow unknown sources on Android—retry or contact support.
Each Bonus
Can bonuses be used on all games? Yes, but contribution varies: Slots 100%, Table Games 50%. Check terms.
Are there VIP exclusive bonuses? Yes, VIP levels unlock up to 50% extra + â‚ą1,000 monthly. Deposit more to qualify.
What is a wagering requirement? Bet the bonus amount 30 times before withdrawal. Slots contribute 100%—easy to meet!
Can I combine multiple bonuses? No, one active bonus at a time. Choose wisely—check "Bonuses" for options.
What if bonus doesn't credit? Refresh app or contact live chat. Usually fixed in 5 minutes—24/7 support!
How long is the bonus valid? Bonuses expire in 30 days. Use them soon—check "My Bonuses" for details.
Games
Are there tournaments for games? Yes, weekly ₹13.5 Lakh Slots Tourney—entry ₹100, prizes shared among winners.
What are wild symbols in Slots? Substitute for other symbols to create wins—unlock more paylines!
Login & Register
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tips—easy fix!
Can I change my registered email or mobile number? Yes, log in, go to “Profile Settings,” and update after KYC verification—contact support to confirm.
What if I forgot the mobile number I used to register? No worries! Use “Forgot Password,” enter your registered email, and follow the verification link to recover.
How do I register/Sign up? Visit the site, click “Register,” enter your mobile number, email, and password, then verify with OTP. Start in minutes!
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
Why is my registration pending? Awaiting manual review for security. Complete in 1 hour—check email for approval notification.
Service & More
Does customer support help with understanding promotions? Yes, agents explain bonus terms, wagering requirements, and eligibility in detail to ensure clarity.
What if my bonus isn’t credited after a deposit? Contact support with deposit details; they’ll verify eligibility and credit the bonus within hours.
What are the operating hours for customer support? Customer support is available 24/7, including holidays, to assist with account, payment, or betting queries.
How can I escalate a complaint if not resolved by support? Request escalation via email or live chat. A senior agent will review and respond within 48 hours.
What if my withdrawal is delayed? Contact support with your account ID and withdrawal reference number. Most delays are resolved within 24 hours.
What should I do if the website is inaccessible? Contact support for mirror site links or use a VPN. They’ll provide alternate access methods for Indian users.
Is email support secure for sharing personal details? Yes, platforms use SSL encryption. Only share sensitive info via official support channels.
Withdraw
Why was my withdrawal rejected? Incomplete KYC, unmet wagering, or method mismatch. Complete verification—retry in 1 hour.
Why was my withdrawal request rejected? Check for incomplete KYC, wagering requirements, or bonus restrictions. Contact support for help.
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